Automation
70%
2364
Last week
69% Β· 2213
Job distribution by source
Daily
App
55%
1854
Last week
54% Β· 1718
Phone
27%
917
Last week
28% Β· 886
IVR
15%
510
Last week
16% Β· 495
Other
3%
98
Last week
2% Β· 90
Digital Bookings
π€ Chatbot
0
π WebBooker
21
Click for 2-week breakdown
Payment distribution
Cash
62%
2101
Last week
64% Β· 2032
Account
4%
136
Last week
4% Β· 132
Card
34%
1142
Last week
32% Β· 1025
Outcomes
Bookings:
--
Last week
--
Completed
90%
3055
Last week
92% Β· 2928
Cancelled
6%
218
Last week
6% Β· 188
No Fare
3%
91
Last week
2% Β· 58
Other
1%
15
Last week
0% Β· 15
Dispatch distribution
Automatic dispatch
95%
3000
Last week
95% Β· 2808
Manual dispatch
2%
73
Last week
2% Β· 72
School contracts
3%
71
Last week
3% Β· 71
Zones
Top 5 zones by bookings (today)
| Zone | Bookings |
|---|---|
| BURSLEM | 220 |
| SMALLTHORNE | 216 |
| HANLEY 1 | 157 |
| NORTON | 150 |
| TUNSTALL | 132 |
Top 5 zones by cancellations (today)
| Zone | Cancelled |
|---|---|
| HANLEY 1 | 15 |
| MEIR | 14 |
| BLURTON | 12 |
| BURSLEM | 12 |
| NORTON | 10 |
Top 5 zones by no fare (today)
| Zone | NoFare |
|---|---|
| HANLEY 1 | 11 |
| SHELTON | 8 |
| BURSLEM | 8 |
| BUCKNALL | 6 |
| FENTON 2 | 5 |